Refund Policy
Thank you for shopping at solutioncarebd. We value our customers and want to ensure you are completely satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help.
Returns
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You have 7 days to return an item from the date you received it.
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To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
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You must have the receipt or proof of purchase.
Refunds
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Once we receive your returned item, we will inspect it and notify you that we have received your return.
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If your return is approved, we will initiate a refund to your original method of payment.
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You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Non-Refundable Items
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Some items are non-refundable and non-returnable, including:
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Downloadable or digital products
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Gift cards
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Items on sale or clearance
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Shipping Costs
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You will be responsible for paying for your own shipping costs for returning the item.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us:
📧 Email: support@solutioncarebd.com
📞 Phone: [Your Customer Service Number]
📍 Address: [Your Business Address, if applicable]